CLIENT

The Client of the project was a large international bank that offers services in the field of daily banking, personal accounts and credit cards, savings and loans, as well as in the fields of leasing, investment and insurance. The bank has an extensive network of its own branches and partner outlets throughout Europe and is considered to be one of the most innovative banks in Poland, very advanced in electronic banking.

PROJECT CHALLENGES

Streamlining and automating the processing of individual customer cash loan applications, the so-called “One-click loan” – a quick and simple process for the customer, without leaving home, from the bank’s mobile and web application.

WHAT WAS THE WORK SCHEDULE LIKE?

After the workshops we conducted a system analysis phase, where we designed the solution and services that were then made available to the client. It was up to us how this process would proceed, so we had to do the analysis first. After the analysis and design phase, we started the development of our work. Finally, integration tests were conducted and implementation took place.

PROPOSED IDEAS AND SOLUTIONS

Integration of all banking services necessary to carry out the cash loan application process on the webMethods bus, which enables efficient error handling, the ability to restore the operation of a process in the place where the error occurred, KPI measurement, etc.

WHAT TECHNOLOGIES WERE USED?

The business process that integrated all banking services and provided a proper loan application process was implemented on the webMethods bus (BPMS). In addition, we integrated with other banking systems (e.g. informing about abandoning the application by the client and the possibility of generating a marketing campaign) using JMS queues (UniversalMessaging). The client communication (UI) with the process was carried out by calling SOAP services provided by the process. Each client application was stored in a database (Oracle) of the application storing various types of client applications (application in Java, SpringBoot).

WHAT HAS THE CLIENT GAINED FROM THE IMPLEMENTATION?

An automated process for applying for a cash loan without the customer leaving the home. The possibility to measure the number of applications (completed vs abandoned) and to analyze the attractiveness of the bank offer.

TEAM

1 Project Manager
1 IT Architect
1 IT Analyst
4 Developers
1 IT Tester

4 months